Customer service means getting the information or assistance you need, when you need it.

Simple enough concept. But in practice, things don't always work in your favor.

Well, as simple as it is, Fletcher-Terry remembers who got us here: you. And every working day, we reward your loyalty with dedicated and focused attention from our staff of customer service professionals. That's their only job. Helping you obtain answers, fast, on every matter under the "F-T" umbrella, including:

• Manual equipment and hand tools;
• Glass production and glazing products;
• Order processing;
• Parts and service.

We make it easy to contact us, too: by phone, fax, and e-mail. And at our ready disposal is everything we need to assist you, including:

• Product manuals
• Parts lists
• "How to" videos
• Product literature
• Our own vast knowledge of our products and your end-use applications.

How Can We Assist You Today?

And here's how to obtain immediate service just click on the appropriate link below:

Submit a technical service request.

Request product literature or a catalog.